Mike Hicks, Principal Solutions Analyst
Principal Solutions Analyst, Cisco ThousandEyesMike Hicks is a recognized expert in network and application performance, with more than 30 years of industry experience supporting large, complex networks and working closely with infrastructure vendors on application profiling and management. He is the author of "Managing Distributed Applications: Troubleshooting in a Heterogeneous Environment" (Prentice Hall 2000) and "Optimizing Applications on Cisco Networks" (Cisco Press 2004).