Enterprises are responsible for their entire network delivery path, regardless of whether it owns network infrastructure or consumes it through a network-as-a-service (NaaS) model, according to Broadcom's Chief Technology Evangelist Jeremy Rossbach.

The trick to success in this endeavor is implementing end-to-end visibility and control of the entire network path at any point, Rossbach said during Gartner's infrastructure and operations (I&O) cloud strategies conference. But according to Broadcom research, 81% of enterprise NetOps organizations reported lack of visibility and blind spots across the network.

And 74% of respondents expect more than 10 new network technologies will be deployed at their organizations in the next two years, highlighting the growing complexity and opportunity for blind spots to emerge that lead to significant network problems and impact the broader business.

For example, if there's an issue in one small part of State Farm's network, a customer support representative may not be able to access a driver's accident claim in real-time to provide the most robust support. "This can't happen to any of our kids when they call and they say I ran into somebody, or I need a tow," Rossbach said.

While that scenario is certainly plausible, it "should not happen because State Farm's IT department is responsible for the entire user experience network delivery path, and I don't care if they can't see into Verizon Fios" to access the claims app hosted in Amazon Web Services (AWS), he explained.

That's why IT is responsible for the entire network delivery path and all network operations infrastructure, "and this is where we're very excited to be providing the experience-driven NetOps solutions that we do today," he touted.

"It's very difficult to gain that visibility back, but here at Broadcom, we're really excited to be helping our customers do that," he said, citing a success story with Fujitsu. It needed a network solution with high scalability and multi-tenancy and was able to reduce alarm noise by taking thousands of alarms down to five or 10 each week by working with Broadcom.

"That doesn't mean they only have five or 10 incidents happening a week. It just means that we're able to correlate and suppress a lot of that noise that they can focus on what matters," Rossbach said.