Enhanced Managed Service Provider (MSP) capabilities, new partnerships, and expanded benefits resulted in a 62% increase in onboarded organizations and a significant global business expansion.

Bitwarden announced substantial growth in its MSP program, coinciding with rising cyberattacks that have led businesses to prioritize credential security. MSP partners added 97% more managed seats year-over-year and onboarded 62% more organizations as the demand for open source security solutions grows.

According to Canalys, the managed services industry is expected to reach $608 billion by 2025, indicating a need for adaptable security solutions that help MSPs combat evolving cyber threats.

Managed service providers are essential for offering scalable security solutions to businesses. Bitwarden provides transparency through its open source framework, allowing MSPs to verify security practices while ensuring compliance and integration with existing workflows. Using a zero-knowledge encryption model, users can only access their stored credentials, enhancing security across managed environments.

Since the launch of the Bitwarden Provider Portal in 2021, MSPs can manage multiple client organizations from a centralized dashboard, offering robust credential and security solutions. As the only open source MSP credential management solution, Bitwarden delivers full code transparency, enabling independent security validation.

“Bitwarden is a strategic, core part of the package we offer,” says Chris Miller, VP of Sales and Marketing at ATB Technologies. “In contrast to competing vendors, Bitwarden has shown its willingness to partner with us and listen to what we have to say.”

The MSP program allows partners to broaden their security services, enhance revenue generation, and tailor password management according to their operational needs.

“We’ve gained credibility with our clients by moving them over to Bitwarden. To be able to not only provide our clients with a better user experience but strengthen their password management and overall security – this is priceless for the GreenLoop team,” said Stephen Moody, CTO of GreenLoop IT Solutions.

Bitwarden continues to roll out MSP-targeted product features to enhance security management and improve customer experiences. Recent enhancements include:

  • Provider Portal for multi-tenant management, allowing MSPs to oversee several client organizations from one dashboard.
  • Simplified subscription management for greater operational efficiency.
  • Enhanced vault privacy for client credentials, letting MSPs choose their level of involvement.
  • Improved folder and permission structures for shared credentials management.
  • Automation tools for provisioning and user management in Microsoft Teams.

Bitwarden integrates with leading identity, compliance, and security management platforms, enhancing MSP efficiency. Key integrations include Microsoft Entra ID, Okta, and Splunk Cloud, which aid in authentication and security monitoring.

“Password management is not just a solution but part of a security policy we develop with our clients. Bitwarden is a seamless solution that helps us enforce this policy,” noted Edwin Luck, Technical Director at Cybernet Evolution.

To support its MSP partners, Bitwarden has introduced new benefits to foster growth and operational support, including:

  • A Partner of the Quarter program to recognize MSPs for success in client onboarding and secure password management.
  • Not-for-resale licenses for internal Bitwarden use after reaching client seat thresholds.
  • A flexible licensing model with no minimum requirements to adapt to client needs while maintaining profitability.
  • Enhanced team support in Europe to ensure tailored guidance for MSP partners.

“Bitwarden is a solution we can stand behind, wholeheartedly support, and believe in,” said Max Kaplan, Director of Engineering at Machado Consulting.

More information about the Bitwarden MSP program and its benefits for IT service providers can be found at their official site.