IT infrastructure provider Mosaic NetworX, which provides software-defined wide area networking (SD-WAN) services, recently partnered with software company Connected2Fiber to shorten its sales process and time to market.
Connected2Fiber leveraged its database of telecom infrastructure intelligence to create a core mapping and visualization platform, deemed the connected world platform. The platform enables network operators to visualize market data and network assets and gain access to real time analytics on fiber routes and buildings.
Mosaic integrated this platform with its Salesforce instance and worked with Connected2Fiber to develop custom API hooks that integrate the data with Mosaic’s instance. “Through our implementation of the connected world platform, we use the real-time location intelligence to more effectively design and deliver competitively priced and diversely routed network services,” said Mosaic COO and Co-founder Matt Hiles.
Mosaic offers its VeloCloud-based SD-WAN service with a line of software services that simplify WAN infrastructure and deliver an orchestrated single-vendor technology to its customers. Part of these offerings are supply chain services that deliver the best WAN connectivity options. This is determined based on proximity, price, time to deploy, and quality of service.
Part of what the connected world platform and Connected2Fiber is helping Mosaic achieve is automating this process so that its channel and agent partners can quickly deliver multi-carrier circuit quoting, pricing, provisioning, and ultimately increase sales of its SD-WAN.
“I think historically companies, end-users, and enterprises have been challenged with the very tedious and time consuming task of sourcing and negotiating and simply just working with traditional carriers to build a WAN,” said Hiles. “In order to achieve WAN diversity, then you multiply that load by two, and then for multiple locations the load becomes exponential.”
Mosaic NetworX SD-WAN
Mosaic offers its SD-WAN service, all under the product line SoftWave, with three tiers of managed support including routing configurations, firewall rules, policy controls, and multiple diverse transport links. The service includes its WAN design, pre- and post-sale engineering support, dedicated project implementation management, on-site SD-WAN installation, configuration and activation, and proactive SD-WAN and Internet circuit monitoring and management.
According to Hiles, the reason Mosaic delivers SD-WAN as a service is twofold and is mostly dictated by the market. The first reason being that “companies are moving from a capex to an opex financial model, from servers to services,” and secondly, “companies are increasingly going to third party experts for non-core business support so they don’t need to deploy those services directly.”
Hiles also noted that he believes “the holy grail for wide area infrastructure is SD-WAN as-a-service,” because it enables an agile deployment of services that fit the needs of a company. Every deployment is based on a reference architecture and meets customized needs for applications, cloud, voice, WAN design, security, networks, and servers.