Software-as-a-service (SaaS)-based monitoring provider LogicMonitor released a new version of its performance monitoring software to analyze workloads in the cloud.
The new software queries devices that it’s monitoring and is able to collect data from them. The data is then encrypted and sent back to LogicMonitor where it can be stored and used for dashboards and other visualizations.
LogicMonitor also focuses on automation. The company has a large library of templates that cover everything in the cloud and data center including hypervisors, applications, OSS, and load balancing. The templates essentially scan these environments and tell the software what data to collect, what its thresholds are, and how to remediate issues, said Steve Francis, founder at LogicMonitor.
The cloud software also helps users formulate a cloud strategy by implementing features like cloud provider availability, billing analysis, and resource monitoring. Specifically, these features enable customers to monitor Amazon Web Services’ (AWS’) and Microsoft Azure’s cloud availability and performance from the user’s point of view rather than the provider’s. Although AWS and Azure have these capabilities, Francis claims LogicMonitor provides more detail through visualizations and dashboards.
“Many of our customers are unaware of what their service limits are in terms of how many services they can provision. We’ll send you an alert when you’re approaching your limit,” Francis said.
Additionally, the new version allows customers to visualize the cost of their cloud services by region. While AWS and Azure lets users reserve cloud instances, LogicMonitor tells the user exactly what those are.
“Getting all of this data in one place makes our customers more efficient and think about problems that they might not think of during their own cloud migration,” Francis said.
Prior to this announcement, LogicMonitor offered monitoring for “everything in the on-premises data center,” Francis said. However, customers can use the on-premises version with the cloud version and can view both environments through the same dashboards.
A differentiator for the company is its ability to monitor hybrid environments, Francis said. Web and SaaS companies typically use a company like Datadog because its software only monitors virtual environments. “People that come to us are mainly looking for a SaaS solution to monitor a hybrid infrastructure,” Francis said.
The Santa Barbara, California-based company was founded in 2007 and has raised $151 million to date.