The Research Team at SDxCentral ran an informal poll to get a pulse on the current state of the application performance management (APM) and network performance management (NPM) markets. The poll ran on the SDxCentral site during the month of November 2017. Participants were a mix of technology vendors (38%); service providers – telecommunications and cloud – (34%); enterprises (13%); other (9%); and system integrators (6%).
Questions were tailored to uncover the different perspectives of end user customers (providers, enterprises, system integrators, other) versus technology vendors. The results of the poll reflect the answers of these two groups, providing their unique thoughts on what they are seeing and experiencing with the market.
APM and NPM Solution Adoption
The results indicate that, in general, interest and usage in APM and NPM solutions is on the rise. 38% of end-user respondents said they have already deployed an APM solution in their environment, with another 10% noting they are currently testing solutions. This is up from last year, where only 14% of survey participants had deployed APM in their production networks. There is an even bigger hockey stick adoption curve for NPM – last year, 16% of the respondents had deployed an NPM solution (20% were in the pilot phase); this year, 59% of participants have NPM solutions in their networks (21% are piloting). Only 7% have no current plans to use NPM solutions. This end user results align with what technology vendors are seeing – 56% noted they have customers that have deployed an APM or NPM solution in their organization.
Budget for Performance Monitoring
When it comes to actual budget, end user respondents’ answers were mixed. 28% noted they have allocated 1% or less of their overall data center infrastructure spend to monitoring and performance management, while 28% said they were investing more than 10% of their budget in these types of solutions. 14% indicated that APM/NPM solutions made up 2% to 4% of their budget; 21% said it was 5% to 7%; while 10% said it was between 8% and 10%. Vendors, on the other hand, were more in agreement – 44% expected customers to spend between 2% and 4% of their total IT budget on infrastructure management solutions, while 31% expected them to spend 5% and 7%.