Symantec Incident Response Managed Service
Symantec Incident Response Services
Proactively prepare and test your Incident Response plan, validate an elevated concern, or respond to a crisis with Symantec’s Global Incident Response Services.
Global Incident Response When You Need It Most
Symantec’s emergency response services provide remote and on-site investigation to reduce the impact of an incident on your organization. You will be immediately entered into a triage process that harnesses intelligence from Symantec’s Global Intelligence Network to diagnose your current status and halt attackers in their tracks before more damage is done.
Get Proactive and Decrease the Impact of a Breach
Turn your incident response plan into a proactive program that improves incident response times, lowers costs, and implements a continuous improvement process to strengthen your overall security effectiveness.
Assess your existing ability to respond to security incidents and provide recommendations to shrink the time between incident detection and resolution, ultimately reducing the probability and severity of future incidents.
When a comprehensive incident response program is paired with Symantec’s global Incident Response Retainers, your team can be sure they will be ready to act quickly and with confidence when an incident occurs.
Backed By Global Intelligence and Integrated Technologies
Harness intelligence and insights collected from other Symantec services, such as Managed Security Services (MSS) and DeepSight Intelligence, for a deeper look into the threat landscape.
MSS analysts provide detailed customer log data, applying both vertical- and customer-specific context. DeepSight analysts then parse data to provide additional adversary context, including campaigns, tools, and tactics.
Our Security Technology and Response (STAR) teams can take any malware samples or suspicious files, binaries, or network traffic collected and analyze them against our Global Intelligence Network’s telemetry data. The STAR team also provides advanced reverse-engineering capabilities to augment our field teams when we uncover custom malware and hacking tools.