RADCOM Service Assurance
RADCOM Service Assurance enables operators to gain full network visibility with a clear and unified view of their customers’ experience across multiple services across LTE, Advanced-LTE, 5G, IMS, Fixed Wireless, SDN/NFV and other network domains on a single unified platform. RADCOM Service Assurance takes the raw network data and converts it into rich, actionable intelligence that enables high end-to-end service quality, enhances network operations and delivers a superior customer experience. The solution provides tailor-made insights to multiple departments across the operator’s organization; management, network operations, customer care and marketing. Full network visibility helps operators drive network and operational efficiency while also reducing churn. With RADCOM Service Assurance operators can attain;
• A 360° view of the customer’s quality of experience across all network domains
• Ensure quality of service and quality of experience for voice, data, VoLTE, SMS, fixed mobile and broadband services
• Proactively troubleshooting and predictively analysis insights to reduce churn
• Improve VIP customer experience to protect revenue streams
|Packaging||Hardware ApplianceVirtual Appliance/VM ImageSoftware Application|
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