Acumen360™ Digital CX Platform New!
The CloudSmartz Acumen360™ Digital CX solution provides a full-service customer experience portal that provides a multi-dimensional view into on-demand services as well as traditional products – including hooks into all provisioning, ticketing, communications, and more to provide for a single-source-of-truth regarding customer services and experience.
Pressure on traditional revenues means that it is increasingly important for CSPs to look at new digital business models to make sure that they have share in the value from digital transformation. Acumen360 was built to specifically solve the challenges CSPs have and provide a foundational platform to connect all disperse systems, reduce swivel-chair and OPEX costs, and allow for a strategy of growth with on-demand services and end-to-end automated customer experience.
|Packaging||Software ApplicationXaaS(as a service)Software Library|
|Categories||DevOps and Orchestration|
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