This podcast episode is presented by Dell EMC
To illustrate the key importance of analytics in a service provider environment, we use the example of O2’s network customer experience (NCX) program. It is a model created on the basis of analytics drawn from hundreds of network measures to measure as well as predict customer’s satisfaction score. This has transformed individual network experiences into meaningful and actionable insights and has empowered the network teams to become the most customer-centric and services oriented.
Cardinality and Dell EMC have the technology to provide the operational intelligence based on real-time analytics by correlating, storing and analyzing data from diverse sources within the service provider network – with focus on performance and scale.
In this podcast, you will hear from Brendan O’Reilly, CTO O2/ Telefonica; Prashant Kumar, Co-founder, Cardinality and Anton Prenneis, Product Manager, Dell EMC as they jointly showcase how data management and analytics can impact the service provider’s journey to 5G.