Software testing and visibility company Ixia‘s mantra appears to be: Don’t be caught off guard by blind spots in performance management. When Gartner asked engineers what are the biggest cloud management problems, “more than 50 percent [of respondents] said they were ‘blind to what happens in the cloud,’ while 32 percent cited visibility gaps and the majority felt the data shared by cloud providers did not meet their needs.” Another common blind spot includes application performance and security, particularly for computing in the public cloud.
Performance management, also known as performance monitoring or assurance, includes the tools that collect, analyze, and identify events that impede network or application performance. Standard tools include application performance management (APM), network performance management (NPM), and a converged APM and NPM solution deemed unified performance management (UPM.)
Ixia Performance Management: Gaining Visibility on Blind Spots
Monitoring public cloud traffic data is difficult when an enterprise does not own and operate the cloud infrastructure. The problem with monitoring virtual environments, according to Ixia, is that “traffic passes from the virtual adapter to the virtual switch and back out again, without giving you a place to observe and monitor traffic flow.” Blind spots in network and application performance lead to significant issues and headaches for enterprises, such as data breaches, compliance problems, and network outages.
One of the Ixia’s proposed solutions includes a visibility service, CloudLens Public. The CloudLens Public resolved the issue of monitoring data in the public cloud for IT administrators. The solution relies on public cloud metadata to monitor and pinpoint issues within the public cloud. Once it gathers the data, the tools send the information to network performance management (NPM) tools. Ixia explains the CloudLens Public as “at its core, it is an implicit microservices architecture that is orchestrated via application program interfaces (APIs).” The CloudLens Public product features a security fabric, and it runs on Azure, Google Cloud, IBM Cloud, Alibaba, CenturyLink and Amazon Web Services (AWS).