Palo Alto Networks has announced new native integrations of its security platform Prisma AIRS with leading AI agent platforms from ServiceNow, IBM, Glean, and Factory to support secure AI innovation.
In a bid to allow users to safely accelerate AI agent adoption across enterprises, the cybersecurity giant aims to help remove security roadblocks by providing real-time, inline defense against tool misuse and malicious agent behavior.
Anand Oswal, executive vice president of network and AI security at Palo Alto Networks, said: “The enterprise race to deploy AI agents demands a platform that turns security from a roadblock into an accelerator for innovation[...] Through our deep, native integrations with Factory, Glean, IBM and ServiceNow, we are providing the trusted security foundation required for rapid deployment that directly boosts customer productivity.”
The new integrations are claimed to secure AI workloads where users are doing business to enable safe, trusted, and secure AI adoption. By embedding the protection of Prisma AIRS directly in the platforms, the company aims to tackle the friction and security concerns that typically slow down an AI rollout.
“As AI and intelligent agents become core to how enterprises build applications and run their businesses, our customers depend on platforms like watsonx Orchestrate to design, manage, and scale agent-driven automation and AI augmentation,” Neel Sundaresan, general manager of automation and AI at IBM, said.
For ServiceNow, the Prisma AIRS integration will help secure AI agent workflows in the ServiceNow AI Platform before the agents perform actions, helping eliminate new AI ecosystem risks from code to runtime.
“We recognize the transformative power of trusted AI in shaping the future of enterprise operations. By providing customers the ability to integrate with Palo Alto Networks Prisma AIRS, we are extending our foundation of security and governance that enables organizations to leverage AI agents effectively,” said Ravi Krishnamurthy, vice president of AI platforms at ServiceNow.
In another example, the integration of Prisma AIRS into agentic software suite Factory promises to secure developer coding workflows against new risks by inspecting prompts, responses, and subsequent tool calls.
In addition, the integration withthe AI search platform Glean is planned to complement its existing security architecture with additional real-time protection by scanning AI agent user prompts and LLM responses for another layer of defense.
In October, Palo Alto Networks took the step of agentifying its cloud security suite by adding Cortex AgentiX, a suite of AI agents targeting security across email, endpoints, and the network, alongside a threat intelligence agent. The suite was claimed to be trained on 1.2 billion real-world playbook executions and came with over 1,000 prebuilt integrations.
Palo Alto Networks also updated its secure access service edge (SASE) solution with a range of SaaS AI-centric features. In September’s Prisma SASE 4.0 update, the vendor introduced a dedicated SaaS Security Posture Management (SSPM) capability to provide real-time insight into the behavior of SaaS-based AI agents, copilots, and plugins.
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