Telecom Business Transformers
About Telecom Business Transformers
Our mission is to give you the power to transform and work more efficiently. We have seen the success of business transformation and our experienced Business Change Consultants are therefore able to support you. We always put you, our customer first. We listen to you and work together in designing and implementing your Business Transformation Strategy. We are here to guide you to reshape your future.
- Product Life Cycle Managment and product rationalisation
- Business process re-engineering and improvement
- Target Operational Model design and gap analysis
We help you to define your strategy and have also proven track records of successful implementations.
eTOM based Process Framework:
We have defined a full set of L3 process for all eTOM domains with focus on the best possible
- Customer Experience and based on agile principles.
- Strategy, Infrastructure & Product
- Operations (Support & Readiness, Fulfillment, Assurance and Billing)
- Enterprise Management
On this process framework we offer:
- Access to our process framework via easy online tooling including collaboration options (Aris)
- Tailoring of our standard framework to your organisation: Adding specific department names, Adding systems used within your orgnaisation, Tweak process to make it fit to your organisation
- Maintenance of Process Framework after implementation: Never end up with an outdated set of process but always online access to latest version