MYCOM OSI is a leading independent provider of award-winning Assurance, Automation & Analytics solutions to Tier-1 CSPs that address strategic initiatives of managing the Customer Experience, evolving to Network Virtualization (NFV), exploiting the Digital/IoT ecosystem and deploying proactive, customer-centric NOC/SOCs. Its telecom-centric products include Performance Management, Fault Management, Service Management, Automation/Orchestration and Analytics that create intelligence out of billions of disparate data across vendors, technologies and domains, align network, service and customer teams, and deliver efficiency through advanced automation. MYCOM OSI is headquartered in London, has 250+ staff worldwide and has been 100% focused on telecom networks for 25+ years.
End-to-end Network Performance Management, Telecommunications Analytics Software, Network Optimization, Service Assurance, Network Capacity Planning, OSS (Operational Support Systems), Network Performance Management, Network Engineering, Network Fault Management
Next Generation NOC/SOC Solutions
Solutions for delivering a customer-centric, proactive and automated NOC/SOC
As Communications Service Providers (CSPs) face a new generation of challenges in the era of digital services, virtualization and Internet of Things – as well as competitive and cost pressures – they seek to deploy a Next Generation NOC/SOC that is customer-aware, fast, efficient and future-proofed against new technologies.
MYCOM OSI helps CSPs deploy a Next Generation NOC/SOC by building on the core platforms of fault management, performance management and service management, and adding use case-based solutions that:
- Deliver customer centricity
- Enable proactive and preventative operations
- Increase productivity with automation
- Solve complex incidents with guided diagnostics