2operate provides a solution, 2solve, for more efficient network operations processes, in particular in incident troubleshooting. The solution provides technical data enriched by automated reasoning, enabling non-technical staff (e.g. customer support) to quickly diagnose incidents and pass these to the right specialist team much faster than when using traditional processes based on trouble tickets. Moreover, support staff is able to provide much better feedback to customers. Key benefits are reduced time to detect, diagnose, and repair incidents and improved customer satisfaction.
Our mission is simplifying troubleshooting
Our vision is to make a difference for both mobile operators and end costumers by providing leading OSS solutions