Last Update: December 21, 2017
What information we collect
During the course of your relationship with us, we may collect personal information to enable you to order products or services, download software updates, make requests, and register for customized communications programs. We may collect such personal information as your name, contact and billing information, transaction and credit card information. To tailor our subsequent communications to you and improve our products and services, we may ask you to provide information regarding your personal or professional interests, demographics, experience with our products and contact preferences. Personal information may be required to determine access eligibility for certain restricted parts of our web site. Data collected on-line may be combined with information provided off-line.
We may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information. For example, we may collect IP addresses, browser type, and geo-location data. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the web site, track users’ movement, and gather broad demographic information for aggregate use.
How we use the information
SDxCentral uses your personal information to better understand your needs and provide you with better service. Specifically, we use your personal information to help you complete a transaction, to communicate back to you, provide updates on service and benefits, and to personalize our web sites and communications with you. Credit card numbers are used only for payment processing and are not retained for other purposes. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always give you the opportunity to opt-out of receiving such contact. If you would like to read more about how to opt-out, please follow the directions given below in the “Choice” section of this document. In addition, we will also follow local requirements where applicable.
- We also use personal information to help us develop, deliver, and improve our services, content, and advertising.
- From time to time, we may use your personal information to send important notices, such as communications about information available to purchase and changes to our terms, conditions, and policies.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve SDxCentral’s services, and customer communications.
Disclosure to Third Parties
SDxCentral does not sell, rent, or lease your personal information to others. However, SDxCentral may share your personal information with our affiliated entities and business partners so that they may provide you with marketing information we think would be of particular interest. At times SDxCentral may make certain information available to strategic partners that work with SDxCentral to provide products and services, or that help SDxCentral market its services. We reserve the right to, and generally will, share personal information with the sponsors and contributors to the SDxCentral webinars, industry reports and other sponsored content. We reserve the right to, and generally will, share personal information with Wiretap Ventures, LLC.
We will not sell your personally identifiable information to any company or organization, but we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which SDxCentral participates or to a purchaser or acquirer of all or substantially all of SDxCentral’s assets to which the Site relates.
Children’s Online Privacy Protection Act Compliance
SDxCentral’s web site is not directed to children under the age of 13. SDxCentral does not target its Site to children under 13. SDxCentral does not knowingly collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 provided us with personally identifiable information, we will delete that information..
SDxCentral will not use or share your personal information in ways unrelated to the ones described above without first notifying you and offering a choice. We will also provide you the opportunity to let us know if you wish to opt-out at any time of certain or all contact from SDxCentral, and we will use reasonable efforts to honor such requests. This choice may be offered at the bottom of our on-line or off-line communications to you as well as on many of our web registration pages. If you have any difficulty exercising your choices, please send your request to: firstname.lastname@example.org
3. Onward Transfer
Subject to your permission or as permitted by law, the personal information that you provide to us may be transferred within SDxCentral across state or country borders. This may be done to consolidate data storage or to simplify the management of customer information.
SDxCentral is responsible for the processing of personal data it receives, under the Privacy Shield Frameworks, and subsequently transfers to a third party acting as an agent on its behalf, i.e. performing tasks on behalf of, and under the instruction of, SDxCentral. In particular, SDxCentral remains responsible and liable under Privacy Shield Frameworks if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the principles of the Privacy Shield Frameworks, unless SDxCentral proves that it is not responsible for the event giving rise to the damage. If SDxCentral has knowledge that an agent is using or disclosing personal data in a manner contrary to this policy, SDxCentral will take reasonable steps to prevent or stop the use or disclosure.
4. Access and Accuracy
SDxCentral uses reasonable efforts to keep your personal information accurate. We will provide you with online access to your personal information so that you may review, update or correct your information at the SDxCentral site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personal information, return to the web page where you originally entered it and follow the instructions on that web page. If you cannot access your information on the web page, please send your request to email@example.com
To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of personal information, we have put in place reasonably appropriate physical, electronic and managerial procedures that are designed to safeguard and secure it. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your personal information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
SDxCentral privacy practices are self-certified as part of the U.S. Commerce Department’s Privacy Shield Program. For more information and to view our certification, please go to the Privacy Shield Program website at https://www.privacyshield.gov.
7. Tailoring E-Mail Communications and Web Experiences
On occasion SDxCentral may employ technologies that enable us to review which recipients have opened our e-mail communications and which links they have accessed in the message. This helps us to tailor our communications in our attempts to send you the most relevant information, as local laws and your preferences and permissions allow. As a registered user, we may also monitor your web browsing session while you are logged-in to SDxCentral.com. In this way we will try to improve our website through personalization to better meet your needs. We currently do not follow do not track signals from your browser.
A cookie is a piece of information either stored temporarily in your browser’s memory space (session cookie) or placed on your computer’s hard drive (stored cookie). Cookies allow a web application to respond to you as an individual, but without the need to identify you explicitly. Session cookies are destroyed when you terminate your browsing session by shutting down your browser. Stored cookies often have a predetermined expiration date after which they disappear from your hard drive. Cookies can be removed explicitly through functionality built into most web browsers. You may also set your web browser (e.g. Microsoft Internet Explorer or Firefox) to notify you of cookie placement requests, ask for permission to accept them, or decline cookies completely.
Usage of Cookies and Other related Technologies
By gathering and remembering information about your preferences, the web site can:
- Tailor its operation to your needs, likes and dislikes
- Provide an automated log-in process as a convenience for previously registered customers. This insures that you will be accurately identified and linked with your registration data.
- place cookies on your computer to ensure you are not surveyed multiple times during your visit(s) to an SDxCentral web site. This cookie has a limited life span and will not personally identify you.
9. Additional Information
Links to Third-Party Web Sites
Links to third-party web sites are provided solely as a convenience to you. If you use these links, you will leave the SDxCentral site. SDxCentral has not reviewed all of these third-party web sites; does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this web site, you do so entirely at your own risk.
European Union / Swiss Users and Privacy Shield
SDxCentral complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions set forth above in the section entitled “Onward Transfer”.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, SDxCentral is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, SDxCentral may be required to disclose personal data in response to lawful requests by public authorities, including as necessary to meet national security or law enforcement requirements.
Dispute Resolution under Privacy Shield
SDxCentral has enrolled with JAMS, an alternative dispute resolution provider located in the US with offices in Massachusetts (One Beacon Street, Suite 2210, Boston, MA 02108) to assist with the complaint resolution process. JAMS is SDxCentral’s only means of resolving disputes under Privacy Shield; all complaints submitted to JAMS shall be resolved via arbitration. Should you feel that SDxCentral has not resolved to your satisfaction any inquiry regarding use of personal information under Privacy Shield, you can submit a complaint to JAMS through this page: https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim.
Under certain conditions, more fully described on the Privacy Shield website, a Member may invoke binding arbitration when other dispute resolution procedures have been exhausted.