Tmobile has a long history of low competence in consumer facing support via 611 portal. I need a way to bill verizon for on the fly training of agents to understand the issue, how to use systems i can name, to implement my own solution. I have no formal verizon systems training.
Tmobile has a long history of low competence in consumer facing support via 611 portal. I need a way to bill verizon for on the fly training of agents to understand the issue, how to use systems i can name, to implement my own solution. I have no formal verizon systems training.