For as long as any of us can remember, fulfillment and assurance were two independent processes, mostly because they were conceived, operated and purchased by separate departments.
Grant has 25+ years of experience in the telecommunication infrastructure and software industry. He provides a unique combination of management and technical acumen, combined with 30 years of successful innovation in both technology and business models. He most recently served in the office of CTO for Ericsson and is actively involved in the standard bodies and TM Forum ZOOM and Open Digital initiatives.
His areas of focus include NFV Orchestration and Management, SDN Policy Control, Service Creation and Fulfillment, Real Time Charging, Digital Ecosystems and M2M.
Grant holds a Bachelor of Science from Drew University and an MBA (SM-Management, SM-Engineering) from Massachusetts Institute of Technology.