AppDynamics, the application monitoring firm that Cisco acquired for $3.7 billion in January, is turning its attention to the burgeoning Internet of Things (IoT) area by adding some new features to its Business iQ performance monitoring platform. The company said that the new capabilities will help CIOs establish real-time visibility into the network and different business processes from any device.
Since Cisco’s acquisition of the firm earlier this year, the industry has been wondering how the networking giant would integrate AppDynamics’ technology into the rest of its business. Although still early in the integration process, it appears that IoT will play a key role.
Specifically, the company is working on a new capability called Business Journeys to its Business iQ, which will give companies the ability to link multiple, distributed events into a single business process.
Secondly, it is working on Experience Level Management to Business iQ, which gives companies the ability to customize the platform and set different thresholds by customer, location, or device. For example, a retailer can have different settings for top customers across its websites, mobile apps, and in-store experiences.
AppDynamics also said that Business iQ will include a machine learning tool that will use root cause analysis to provide network visibility.
What’s interesting about the platform’s new capabilities is that they seem to meld well with IoT by providing more insight into how IoT devices will impact business as well as help companies troubleshoot problems with the vast number of IoT devices that are expected to be added to networks. Cisco expects 50 billion connected devices by 2020.
AppDynamics also said that it is making some changes to its platform so that enterprises will be able to use a single UI and identify issues at various layers of the network. In addition, the company can also deploy controllers across various clouds to help troubleshoot issues.
Cisco’s IoT Inroads
Cisco has been making a big push toward IoT. In February 2016, the company acquired IoT firm Jasper Technologies for $1.4 billion in cash. At the time, Jasper said it had more than 3,500 enterprise and 27 service provider customers. Earlier this year, a top Cisco executive said that the company’s enterprise IoT customers had grown from 3,500 to 9,000.
The company is also an investor in low-power wide area networking (LP-WAN) firm Actility. In July it was one of the investors in the company’s $75 million Series D funding round.