As the enterprise-to-data center connectivity landscape continues to shift from private, site-to-site wide area networks (WANs) to data and applications hosted on distributed public and private clouds, a new field of opportunity is opening up for service providers.
More than half of enterprise workloads are now crunched in the cloud, and all of those enterprises rely on dedicated access links. These “lifelines” to the cloud must be reliable enough to provide consistent, 24/7 uptime, and flexible enough to economically adapt to fluid changes in traffic demand. A new white paper from Accedian Networks argues that service providers are in a unique position to offer these “lifelines” to the cloud.
Because delivering critical information over public Internet connections is risky, enterprise organizations need dedicated, reliable, flexible connections to connect to the cloud. Such connections should provide sufficient availability, low-latency, and configurability to help organizations get the most out of their cloud services.
The white paper argues that service providers can offer value-added access services by repositioning themselves as cloud connection providers as well, or “cloud brokers.” It explains how providers can deliver a single, assured “pipe” that combines dedicated connections to different cloud colocation points, provider-furnished managed services (such as security), and the Internet.
To meet expectations and differentiate their offerings from “dumb pipes,” providers have to offer meaningful service level agreements (SLAs) that span all the destinations each “virtual private cloud connection” (VPCC) provides access to. The paper highlights the attributes enterprises expect from a VPCC, as well as the importance of effective performance assurance strategies that cover:
- service activation – performance validation at turn-up
- performance monitoring & reporting
- performance optimization
The paper says all parties involved with VPCC services – customer, cloud provider and service provider – benefit from full lifecycle performance assurance because it provides real-time visibility from day one, with the ability to “turn up” services with instant feedback.
Read the white paper to learn more about how providers can establish differentiated VPCC offerings using existing infrastructure.