No matter what sector they’re in, today’s most successful businesses are information-powered. Innovative businesses leverage the power of modern IT to grow revenue, control costs, and innovate faster. Network operators also understand the power of becoming truly information-powered, but as a new white paper from Ciena argues, the “agility gap” is getting in the way.
Operators may need more than 60 days to create or modify an individual customer service, and it can take more than 18 months to create and deploy a new service framework. This lack of agility, or agility gap, hampers change and innovation. The complementary white paper, “The Information-Powered Network Operator” explains how SDN-based technologies bridge the gap, and it highlights Ciena network applications that do so.
Operators are leveraging big data analytics as far as they can, the paper acknowledges, but traditional networks remain physical, rigid, and siloed, so much of the analysis has nowhere useful to go.
The white paper explains how SDN decouples revenue-generating customer service applications from network siloes. It focuses on Ciena’s OPn concept, control software based on the open architecture of the OpenDaylight framework. The white paper highlights how OPn can help operators develop software to support business objectives and differentiate their offerings.
The white paper draws analogies between several of Ciena’s network apps and their counterparts in other industries such as UPS, Waze, and airlines. The paper looks specifically at Ciena apps:
- V-WAN app: provides scheduling and other features that work with control to allow dynamic customer “self-service” for connection specification and change
- MyPortal: offers a GUI-based vehicle for this to service end-customers
- MyAdapter: manages direct API-to-API connections with controlling cloud orchestration systems
- Multi-layer resource optimization: calculates the most efficient use of resources across all network layers
- Global restoration calculator: continuously calculates the best restoration options based on possible fault scenarios
The complementary white paper talks about how these apps and others like them use SDN to help them bridge the agility gap and enable network operators to respond to customer application needs and their related service price sensitivities.
Sign up here to get your free copy of “The Information-Powered Network Operator.”